We’re making wellness and beauty resolutions to kickstart the year and we’d love to know yours! Whether you’re looking to be more adventurous and explore a head-to-toe transformation or just freshen up your beauty routine, we’ll be sharing the latest beauty buzz to achieve raw balanced beauty.
Where do you start? Connect with one of our talented artisans or schedule a virtual consultation online! (use the code VOC) Your questions can be answered in real time by real people via Zoom, Facetime or over the phone! Just Book Online,DM us via Instagram or IG, or call our Concierge Team to schedule!
Now, more than ever, it’s important to maintain an At Home Beauty Routine. Here’s all the things we’re doing to help you stay beautiful and still stay safe:
Root Touch Up Kits $45 | Gloss Color $45 | Gel Polish Removal Kit $25 | Products for Hair|Skin|Nails
All Orders Must be Placed at the Following Link –Click Here and received by 6 pm Wednesday for Friday pickup that week. If we do not have completed Waivers and Payment Method in place by Thursday at NOON – your order will be pushed to the following week.
PLEASE READ ALL INFORMATION CAREFULLY BEFORE PLACING YOUR ORDER:
ROOT TOUCH UP KIT Includes: Barrier Cream, your customized color formula, activator, gloves, instruction sheet (DUE TO SUPPLY CHAIN ISSUES, APPLICATION BRUSHES ARE NOT INCLUDED, A TOOTHBRUSH IS AN ACCEPTABLE SUBSTITUTE. If you have an application brush from a previous order, please rinse thoroughly and reuse.)
Color must be applied the Day of Pick Up!
All color kits require a signed waiver before orders will be processed.
Some color services are not recommended for home application; this includes base breaks and highlighting
We do have Root Color Touch Up powders available if you don’t wish to color your hair and are looking for a quick and easy solution!
GEL POLISH REMOVAL KITS are for GEL POLISH OVER NATURAL NAILS! We are working on solutions for artificial nails and hope to have kits available soon. Please note on the order form if you need something for artificial nails. Kits include: polish remover, foil wraps, nail file, plastic gloves, & moisture cream
NEED SOMETHING DIFFERENT? Ask about Conditioning Treatments, Masques, and other home treatments to keep your Hair and Skin healthy! Don’t forget to stock up on your favorite shampoo, conditioner, styling product, facial cleanser, hand cream – just let us know what you need!
ORDERS ARE FILLED ON FRIDAY & READY FOR PICK UP any time AFTER 2:00 pm.
Orders Will Be Left Outside for Contactless Pick Up – on the wooden spool in a Coterie bag with your name on it!
*** ALL ORDERS REQUIRE A CREDIT CARD ( or Gift Card) ON FILE. Please follow the link to set up an account if you do not already have one. Click HereIf you have difficulty setting up your account, you can purchase a GIFT CARD on our websiteClick Here – simply reference your new (or existing) Gift Card number on your order form for payment.
WE ASK FOR YOUR PATIENCE … We are processing phone calls and emails on a limited basis to adhere to Social Distancing Guidelines. This means we only have 2 to 3 people in the salon at a time to answer inquiries, process orders, mix formulas, and pack them for pick up. Email continues to be the best way to reach us! We have set up automated responses to help direct your questions. CHECK YOUR SPAM FOLDER IF YOU HAVE NOT HEARD FROM US REGARDING YOUR ORDER. We will only be sending personal replies if we have questions. Your email receipt is confirmation that your process will be ready for pick up that week. PLEASE WAIT TO PLACE YOUR ORDER UNTIL THE WEEK YOU WISH TO PICK UP.
Support Schedule: all times are approximate and schedule is subject to change: Phone & Email – Tues/Thurs/Sat (10 am to 1 pm)
NOT READY TO DIY?
Buy Gift Cards Nowto keep your next service on budget. As our quarantine gets longer, it’s inevitable that some guests will need more than a simple touch up when we’re back to business. Buying gift cards now is the perfect way to spread the cost of your next service until you’re able to come back. Just follow the link above and add them to your Salon Wallet in the Coterie App.
Thank you for your patience during this difficult time. We continue to brainstorm new ways to help everyone stay beautiful. We’re also planning great new services for when we are able to welcome all of our guests back again!
Follow our Social Media on Instagram and Facebook @Coterie17 for the latest updates & Fun Beauty Tutorials…
We are consistently monitoring all state and federal laws regarding the closure of non-essential businesses. This means we’re following CDC guidelines, & taking every precaution for when it is safe to OPEN again!
Until then, please continue to follow us here, on Facebook and Instagram @Coterie17, for updates.
What About My Reservation? All current reservations are on hold for days that we continue to be closed by state law. When Can I Reschedule? We will be posting updates on our Social Feeds & keeping a list of all reservations that need to be rescheduled. Once we have some assurance of being able to open again we will start the scheduling process! No one knows how long these closures will last – rest assured that once we have a definitive date to reopen, our team will be actively scheduling all of our guests.
We love that you have always been there for us and we want to be sure to be there for you…
So far, we’ve created @Home Root Touch Up kits ($45) & Gel Polish Removal kits ($45).
Color Kits must be used the day of pick up. If you wish to order a Color Kit, please fill out the attached form before placing your order!
Running out of your favorite products? Stock up on shampoo, conditioner, treatments, skin, or nail products. All orders are charged in advance and left curbside for no contact pick up!
Today, like many days this month, has brought additional changes that require immediate action. By order of Governor Murphy, Coterie must cancel all scheduled reservations effective 8 pm tonight, March 19th. Our immediate plan is to be closed until April 7th, or until such time as the state deems safe for salons to reopen. In light of the escalated situation we must, first and foremost, keep the health and wellbeing of our customers, and our Coterie Family, at the heart of our decisions.
What about your reservations?
You have always been there for us and we want to make sure that we are here for you. At the present time, we will be rescheduling all reservations after April 7th. If you already have reservations scheduled after that date, those reservations will remain in place unless we are forced to extend our quarantine. You do not need to confirm them at this time.
We will continue sending out additional communication to Coterie Guests in the next few weeks through our Blog on our website, email blasts, and Social feeds with all the developing updates.
Any questions? – please direct them to: [email protected]. While we will be working from home, phone support will be limited. Please leave a detailed message with dates and times of preferred services if you are moving a reservation. A coterie representative will get back to you within 24-48 hours.
Self-booking is always available through our online booking portal. To schedule a future reservation, please follow the link at https://c17.aurasalonware.com/.
We will continue to fulfill orders of Beauty Products as available, for curbside pick up! Let us know what you need – shampoos, conditioners, hair color, color root sprays, gel removal nail kits. All order requests should be directed to [email protected].
Be a Good Neighbor
We all have elderly neighbors who may or may not have family or resources close by. If anyone you know is in need assistance of ANY kind during this time, please let us know. If it’s in our power, we want to help!
Last, but certainly not least…
Whatever may be in store for us all in these next weeks and months, we wish all of you and your families good health. Let’s all stay calm and move forward with goodwill and compassion for one another.
We’re reducing hours and staffing to accommodate Social Distancing, and we have the advantage of a beautifully spacious location. By staggering employees and clients, we can insure distance and adhere to no more than 10 people at a time.
Your regular technician may not be available – some of our employees with children need to stay home – and we’ve given all staff the option of whether to take clients at this time. If you need to get in, please be flexible to try another one of our talented artists if your regular technician is not available
Retail Purchase Pick Up! – we’re taking online orders for retail purchases! Simply pay by email or phone and pick up curbside. All requests will be fulfilled in 24 to 48 hours. Contact us at [email protected] or via our booking APP.
All Auto Payments have been canceled. Any March membership services will be rolled over into April. We’ll reevaluate AutoPayments once we resume business as normal.
Prom Deposits & Brides
All deposits will roll over to any rescheduled dates.
Pre-schedule that reservation you’ve been meaning to make.
Shout us out on Social Media and post reviews to share the love.
Stock up on beauty supplies – do you have what you need for the next month of two?
The More Things Change, the More They Stay the Same
One thing we know for sure – we can’t wait for things to get back to normal. Until then, we’re adapting our daily practices to support our Team, our Guests and our Community. We look forward to celebrating “back-to-business” with everyone again in the next couple of weeks.