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at coterie 17
hello gorgeous!
SAFER IN SALONS
Coterie + Air Purification Systems
We got this!
There is always some risk in all human touch environments.
With that said, all licensed professionals in the Salon Spa industry have been trained to mitigate these risks significantly through the use of proper infection control standards required by the New Jersey State Board of Cosmetology regulatory licensing, rules and regulations.
Our Cosmetology License insures that we have been trained to avoid cross-contamination with communicable diseases, and our technicians have completed additional disinfecting and sanitation Certification for Covid 19.
Salon licensing for the State of New Jersey demands a wide variety of safety requirements for the physical space, as well as the licensed professionals staffing that space. In all of these instances, customers are safer obtaining services in a licensed facility than in one that is not licensed or a private residence.
SAFETY
We have UPGRADED our state-of-the art ventilation system with a medical grade air purification system on all of our HVAC units to cover our entire space. This creates an Advanced Oxidation Plasma that purifies our air, disinfecting everything in it, within 3 feet:
- Hospital Approval for infectious diseases at 99%
- Kills 99.9 % of Viruses, Bacteria, & Germs by the time it takes a sneeze to travel 3 ft. in the air and on hard surfaces
- Reduces Odors, Pollen & Mold
WHAT HAPPENS NEXT?
We begin the Reopening Process by asking you to get on our list!
With the uncertainty inherent in knowing when we will formally be allowed to open, or at what capacity, we will continue to keep our online booking system closed for the immediate future so that we may control flow and capacity during this time.
- Anyone wishing to make an appointment should call to leave a message or email [email protected] to be put on a master list of names. We will be funneling all information to our technicians to help direct and plan.
- Requests will be taken on a “1st come – 1st serve” basis. The speed in which we are able to go down the list will depend on the capacity at which we are allowed to reopen.
A few things to keep in mind:
- We are currently working with limited staff. It is important that your messages be clear, concise, and complete. We will call you if we have any questions regarding your request. Please include your full name, best way to contact you, services requested, and regular technician.
- For contactless check-in, payments and confirmations, we will be asking everyone to use the features of our mobile APP. If you need help accessing the APP please leave your correct email address in your voice message or email. We will send you a magic password and/or have someone from the Concierge Team reach out to you if necessary.
- Initially, we may require prepayment of reservations due to limited occupancy and capacities.
- Flexibility is key! Not all technicians will be back immediately for their regular schedule.
- We will be asking that you please arrive alone for your reservation.
- Check in through the APP when you arrive.
- Please wait for us to text you when it is time to enter for your appointment.
WATCH for More Information coming soon…
Home Kits & Your Favorite Products – Just a Click Away
WE’RE HERE TO HELP!
Now, more than ever, it’s important to maintain an At Home Beauty Routine. Here’s all the things we’re doing to help you stay beautiful and still stay safe:
Root Touch Up Kits $45 | Gloss Color $45 | Gel Polish Removal Kit $25 | Products for Hair|Skin|Nails
All Orders Must be Placed at the Following Link – Click Here and received by 6 pm Wednesday for Friday pickup that week. If we do not have completed Waivers and Payment Method in place by Thursday at NOON – your order will be pushed to the following week.
PLEASE READ ALL INFORMATION CAREFULLY BEFORE PLACING YOUR ORDER:
ROOT TOUCH UP KIT Includes: Barrier Cream, your customized color formula, activator, gloves, instruction sheet (DUE TO SUPPLY CHAIN ISSUES, APPLICATION BRUSHES ARE NOT INCLUDED, A TOOTHBRUSH IS AN ACCEPTABLE SUBSTITUTE. If you have an application brush from a previous order, please rinse thoroughly and reuse.)
- Color must be applied the Day of Pick Up!
- All color kits require a signed waiver before orders will be processed.
- Some color services are not recommended for home application; this includes base breaks and highlighting
- We do have Root Color Touch Up powders available if you don’t wish to color your hair and are looking for a quick and easy solution!
GEL POLISH REMOVAL KITS are for GEL POLISH OVER NATURAL NAILS! We are working on solutions for artificial nails and hope to have kits available soon. Please note on the order form if you need something for artificial nails. Kits include: polish remover, foil wraps, nail file, plastic gloves, & moisture cream
NEED SOMETHING DIFFERENT? Ask about Conditioning Treatments, Masques, and other home treatments to keep your Hair and Skin healthy! Don’t forget to stock up on your favorite shampoo, conditioner, styling product, facial cleanser, hand cream – just let us know what you need!
ORDERS ARE FILLED ON FRIDAY & READY FOR PICK UP any time AFTER 2:00 pm.
Orders Will Be Left Outside for Contactless Pick Up – on the wooden spool in a Coterie bag with your name on it!
*** ALL ORDERS REQUIRE A CREDIT CARD ( or Gift Card) ON FILE. Please follow the link to set up an account if you do not already have one. Click Here If you have difficulty setting up your account, you can purchase a GIFT CARD on our website Click Here – simply reference your new (or existing) Gift Card number on your order form for payment.
WE ASK FOR YOUR PATIENCE … We are processing phone calls and emails on a limited basis to adhere to Social Distancing Guidelines. This means we only have 2 to 3 people in the salon at a time to answer inquiries, process orders, mix formulas, and pack them for pick up. Email continues to be the best way to reach us! We have set up automated responses to help direct your questions. CHECK YOUR SPAM FOLDER IF YOU HAVE NOT HEARD FROM US REGARDING YOUR ORDER. We will only be sending personal replies if we have questions. Your email receipt is confirmation that your process will be ready for pick up that week. PLEASE WAIT TO PLACE YOUR ORDER UNTIL THE WEEK YOU WISH TO PICK UP.
Support Schedule: all times are approximate and schedule is subject to change:
Phone & Email – Tues/Thurs/Sat (10 am to 1 pm)
NOT READY TO DIY?
Buy Gift Cards Now to keep your next service on budget. As our quarantine gets longer, it’s inevitable that some guests will need more than a simple touch up when we’re back to business. Buying gift cards now is the perfect way to spread the cost of your next service until you’re able to come back. Just follow the link above and add them to your Salon Wallet in the Coterie App.
Thank you for your patience during this difficult time. We continue to brainstorm new ways to help everyone stay beautiful. We’re also planning great new services for when we are able to welcome all of our guests back again!
Follow our Social Media on Instagram and Facebook @Coterie17 for the latest updates & Fun Beauty Tutorials…
Stay Healthy | Be Well | Stay Beautiful
Missing You Is A Complete Understatement
We are consistently monitoring all state and federal laws regarding the closure of non-essential businesses. This means we’re following CDC guidelines, & taking every precaution for when it is safe to OPEN again!
Until then, please continue to follow us here, on Facebook and Instagram @Coterie17, for updates.
What About My Reservation? All current reservations are on hold for days that we continue to be closed by state law.
When Can I Reschedule? We will be posting updates on our Social Feeds & keeping a list of all reservations that need to be rescheduled. Once we have some assurance of being able to open again we will start the scheduling process! No one knows how long these closures will last – rest assured that once we have a definitive date to reopen, our team will be actively scheduling all of our guests.
We love that you have always been there for us and we want to be sure to be there for you…
- So far, we’ve created @Home Root Touch Up kits ($45) & Gel Polish Removal kits ($45).
- Color Kits must be used the day of pick up. If you wish to order a Color Kit, please fill out the attached form before placing your order!
- Running out of your favorite products? Stock up on shampoo, conditioner, treatments, skin, or nail products. All orders are charged in advance and left curbside for no contact pick up!
- Order directly by Email or through our Contact Us Link
- Place your Orders! through 6 pm Wednesday each week; pick up after 2:00 pm Friday.
- Need Inspiration? We’re also posting videos on our social sites with techniques and tips to keep your beauty routine on track.
We are here for you – even from a distance!
If you have other needs, ideas or ways we can serve you further, please share with us at [email protected], or call 609-259-5952.
Be Healthy | Be Well | Stay Beautiful
Angela Pantaleone & your Coterie Family
Now Closed Until April 7th!
Today, like many days this month, has brought additional changes that require immediate action. By order of Governor Murphy, Coterie must cancel all scheduled reservations effective 8 pm tonight, March 19th. Our immediate plan is to be closed until April 7th, or until such time as the state deems safe for salons to reopen. In light of the escalated situation we must, first and foremost, keep the health and wellbeing of our customers, and our Coterie Family, at the heart of our decisions.
What about your reservations?
You have always been there for us and we want to make sure that we are here for you. At the present time, we will be rescheduling all reservations after April 7th. If you already have reservations scheduled after that date, those reservations will remain in place unless we are forced to extend our quarantine. You do not need to confirm them at this time.
Next Steps…
We will continue sending out additional communication to Coterie Guests in the next few weeks through our Blog on our website, email blasts, and Social feeds with all the developing updates.
Any questions? – please direct them to: [email protected]. While we will be working from home, phone support will be limited. Please leave a detailed message with dates and times of preferred services if you are moving a reservation. A coterie representative will get back to you within 24-48 hours.
Self-booking is always available through our online booking portal. To schedule a future reservation, please follow the link at https://c17.aurasalonware.com/.
Need Products?
We will continue to fulfill orders of Beauty Products as available, for curbside pick up! Let us know what you need – shampoos, conditioners, hair color, color root sprays, gel removal nail kits. All order requests should be directed to [email protected].
Be a Good Neighbor
We all have elderly neighbors who may or may not have family or resources close by. If anyone you know is in need assistance of ANY kind during this time, please let us know. If it’s in our power, we want to help!
Last, but certainly not least…
Whatever may be in store for us all in these next weeks and months, we wish all of you and your families good health. Let’s all stay calm and move forward with goodwill and compassion for one another.
Many Blessings,
Angela Pantaleone & your Coterie Family